Safety & testing
What we test, and what we won't claim.
You will not find certification logos on this site, because a logo proves nothing. Here is what actually happens to a toy before it reaches the shop.
What a Children's Product Certificate actually is
Under the US Consumer Product Safety Improvement Act (CPSIA), children's products sold in the US must come with a Children's Product Certificate, or CPC. It is a document the seller issues which states which safety rules the product meets and which third-party lab tested it.
It is not a badge you hang on a website and it is not issued by the government. It is a legal statement backed by test reports. We keep one for every toy we sell, along with the underlying lab reports, and we will send you a copy of either if you ask.
How we test
Samples from each production batch go to an independent, CPSC-accepted third-party laboratory. Testing covers the items that matter for toys: lead and heavy metals in paint and substrate, phthalates in any plastic or coated component, small parts, sharp edges and points, and flammability where textiles are involved.
We do not test only the first run. When a maker changes a finish, a supplier or a component, the batch is retested before it ships to us.
Materials
Most of what we sell is beech or birch plywood, finished with water-based, solvent-free paint or a plant-oil and wax blend. Textiles are cotton canvas and wool felt. There are no batteries, no electronics and no button cells in any Ora Kids toy.
If you need the exact material breakdown for a specific item — for a sensitivity or allergy — email us and we will send the maker's specification sheet.
Age guidance and choking hazards
Every product page lists a recommended age range. Those ranges are conservative on purpose: they reflect the smallest parts in the box, not how clever your child is.
Any toy containing small parts carries a choking hazard and is not suitable for children under 3. Marbles, loose magnets, small blocks and puzzle pieces belong away from children who still put things in their mouths, and away from younger siblings in the same room.
Supervise play. Inspect toys regularly for cracks, splinters or loose joints and stop using anything that has failed. Damaged wooden parts can be sanded smooth with fine paper; anything worse should be retired.
If something is wrong
If you believe a toy has a safety defect, email support@orakids.com with your order number and a photo. We will refund or replace it and, where a batch is affected, we will contact every customer who received one and report it as required.
Need the paperwork for a specific toy? Email support@orakids.com with the name of the toy and we'll send the certificate and lab report.
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